WARRANTY

Single Zone Series, Multi Zone Series, Central Heat Pump

→ 10 YEARS STANDARD WARRANTY

  1. This warranty applies only to equipment installed in residential dwellings. For commercial installations, other conditions apply.
  2. This warranty is valid only for ACD products installed in Quebec. For equipment installed in another Canadian province or in the United States, other conditions apply.
  3. One form per unit.

 

REPLACEMENT PARTS REQUEST

In order to serve you faster, please download and fill up the "Parts Return" form and send it back to hello@flexdistribution.com
Please note that it's important to follow the steps stated above in order for us to honour the warranty.



DEFECTIVE UNITS

No replacement units will be authorized without the manufacture's approval.
The unit replacement request must be submitted in writing with extensive details of the issue, technician service report, troubleshooting steps followed.